SMS Privacy Policy
Hoffman Family Chiropractic
Hoffman Family Chiropractic ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS (Short Message Service) text messages from us.
Information We Collect
When you opt in to receive SMS messages from Hoffman Family Chiropractic, we may collect the following information:
- Your mobile phone number
- Your name (if provided voluntarily or collected during appointment scheduling)
- Appointment details (date/time)
- Communication preferences
- Any text responses or keywords you send (e.g., "STOP", "HELP")
We do not collect sensitive personal information (such as medical history or insurance details) through SMS messaging.
How We Use Your Information
We use your mobile number and related information solely to:
- Send appointment reminders
- Deliver health and wellness tips
- Share relevant office updates or scheduling changes
- Notify you of promotional offers or community events
- Respond to support requests (e.g., replying to "HELP")
We will not use your SMS information for unrelated purposes or share it with third parties for marketing.
Message Frequency and Cost
Message frequency may vary based on your interaction with our practice and your preferences. You will typically receive 4–6 messages per month unless you engage in more frequent communication.
Message and data rates may apply. Please check with your mobile carrier for details.
How to Opt Out
You may cancel SMS communications at any time by replying:
- STOP – to unsubscribe from all SMS messages
- HELP – to receive contact and support information
After opting out, you will receive a confirmation message and no further messages will be sent unless you re-enroll.
Data Sharing and Disclosure
We do
not sell, rent, or lease your SMS-related information to third parties. Your data may only be shared with:
- Our authorized staff who manage communications
- Trusted vendors or service providers strictly for message delivery (e.g., SMS gateway providers)
These third parties are contractually bound to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical and organizational measures to protect your SMS information from unauthorized access, disclosure, alteration, or destruction. However, no communication channel (including SMS) is completely secure. You use this service at your own risk.
Retention of Information
We retain your SMS communication data only as long as necessary for legitimate business or legal purposes, or until you opt out of the service.
Children’s Privacy
Our SMS program is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information via SMS from children.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of the SMS service after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this SMS Privacy Policy or your data, please contact:
Hoffman Family Chiropractic
📍 28 Union Ave. Ste 1, Manasquan, NJ 08736
📞 732-295-1211
📧 hoffmanchiroctr@gmail.com
🌐 www.hoffmanfamilychiropractic.com
